We are happy to announce that Net Logistics has attained ISO 20000 certification for IT Services management. We started preparation for this certification earlier this year and the external audit was conducted on the 22nd of October 2013. This audit was successfully completed and the ISC have certified Net Logistics to be ISO 20000 compliant.
Net Logistics will be listed under ISC, APMG and JAS-ANZ as an ISO 20000 certified organisation.
ISO/IEC 20000 is an international standard that allows organisations to demonstrate excellence and prove best practice in IT service management. The standard allows IT service provider organisations to achieve conformance to a service management system which requires them to continually improve their delivery of IT services. It aligns to the IT infrastructure library (ITIL) best practice framework.
Further information can be found at the following links: